Marcus Thompson
Owner & Lead Technician
With over 20 years in HVAC, Marcus founded Crimson Air to bring honest, quality service to our community. EPA-certified with expertise in all furnace brands.
About Crimson Air
Your trusted local experts for furnace cleaning, repair, and maintenance since 2008.
15+
Years of Service
Our Story
Built on Quality Work and Community Trust
Crimson Air began with a simple mission: provide honest, reliable furnace services that Alabama families can count on. What started as a small family operation in Cottondale has grown into the area's most trusted heating system specialists, but our core values remain unchanged.
We believe that every homeowner deserves transparency, fair pricing, and quality workmanship. When your furnace breaks down on a freezing January night, you shouldn't have to worry about getting ripped off or waiting weeks for service. That's why we built our business around rapid response, upfront quotes, and skilled technicians who treat your home like their own.
Our commitment to excellence has earned us thousands of satisfied customers across Tuscaloosa County, Northport, Brookwood, and surrounding communities. We're not just fixing furnaces—we're building lasting relationships with the families who trust us year after year.
Our Values
Principles That Guide Everything We Do
These core beliefs shape how we approach every service call and customer interaction.
Honest Assessments
We never recommend services you don't need. Our technicians provide thorough diagnostics and explain options clearly, empowering you to make the best decision for your home and budget.
Quality Parts & Work
We use premium replacement parts from trusted manufacturers and follow manufacturer specifications precisely. Our work meets or exceeds industry standards for safety and performance.
Respect Your Home
Our technicians wear shoe covers, clean up after themselves, and treat your property with care. We leave your home as clean as we found it—guaranteed.
Responsive Communication
We answer our phones, show up on time, and keep you informed throughout the service process. No automated menus or endless hold times—just real people ready to help.
Meet The Team
Certified Professionals at Your Service
Our team brings together decades of combined experience and a genuine passion for keeping Alabama homes comfortable.
Sarah Chen
Senior Service Technician
Sarah joined us in 2015 and specializes in complex diagnostics and high-efficiency system installations. Her attention to detail catches issues others miss.
James Rodriguez
Installation Specialist
James leads our installation team with precision and care. He has installed hundreds of furnaces across the county and takes pride in every detail of the work.
Credentials
Certified and Qualified to Serve You
When you call Crimson Air, you're getting certified professionals who meet the highest industry standards.
EPA 608 Certification — All technicians hold EPA Section 608 certification for safe refrigerant handling, required by federal law.
Fully Insured & Bonded — We maintain comprehensive liability insurance and bonding to protect your home and peace of mind.
Background Checked — Every team member undergoes thorough background verification for your safety and security.
Ongoing Training — Our technicians complete regular training on new technologies, safety protocols, and best practices.
Ready to Experience the Crimson Air Difference?
Whether you need routine maintenance or emergency repairs, our team is ready to help. Give us a call and see why thousands of Alabama homeowners trust us.
Contact Us Today