Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us enhance your experience on our website and improve our services.

2. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, secure areas access, and the ability to save your preferences. You cannot switch these off as they are essential for the website to work.

Session management to keep you logged in
Security features to protect your data
Load balancing for website performance
Remembering your cookie consent preferences

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. This helps us identify and fix problems with the website's performance.

Pages visited and time spent on each page
Error messages encountered
Load times and website performance
Traffic sources and navigation patterns

Functionality Cookies

These cookies allow us to remember choices you make and provide enhanced, more personal features. They can also be used to remember changes you've made to text size, fonts, and other customizable elements.

Remembering your preferred language
Remembering your location (if applicable)
Customizing page layouts and content

3. How We Use Cookies

We use cookies for the following purposes:

Authentication: To keep you signed in while using our service request forms
Security: To protect against fraud and unauthorized access
Preferences: To remember your settings and choices
Analytics: To understand how visitors use our website and improve user experience
Cookie Consent: To remember whether you've accepted or declined cookie usage

4. Managing Cookies

You have the right to accept, decline, or manage your cookie preferences. When you first visit our website, you will see a cookie consent banner allowing you to choose which types of cookies you want to enable.

Browser Settings: Most web browsers allow you to:

View cookies stored on your device
Delete all or specific cookies
Block cookies from all or specific websites
Set preferences for first-party and third-party cookies

Instructions for managing cookies in popular browsers:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Cookies and Site Permissions

Please Note: Disabling essential cookies may prevent you from using certain features of our website, including service request forms.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other websites.

We may use the following third-party services:

Google Analytics: To analyze website traffic and user behavior
Google Maps: To display our service area map
Payment Processors: For secure payment processing (if applicable)

6. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature that signals websites that you do not want to be tracked. Currently, there is no industry standard for handling DNT signals, so we do not respond to DNT signals at this time.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

By email: info@realsteelcoltd.com
By phone: (205) 556-8784
By mail: 7915 University Blvd East, Cottondale, AL 35453